Privacy Policy

Revised Date: Thu, 08 Oct 2020 17:04:37 GMT
Unless otherwise stated, this policy is to be assumed to be effective and valid from January 1st, 2022 to December 31st, 2022.
Please read this document carefully. If you do not understand it or do not agree to be bound by this Privacy Notice, you must immediately cease using or accessing this website.

At MDI Property Management your privacy and data are very important to us. Accordingly, we have developed this policy in accordance with recent industry norms, including the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA), in order for you to understand how we collect, use, communicate, and make use of your personal information. The following outlines our privacy policy.

Our practices strive to implement the following principles:

Accountability: We are responsible for the protection of the personal data you entrust to us.
Transparency: We inform users about the collection and processing of their personal data and use it fairly.
Legitimate Use: We collect and use personal data for specific legitimate purposes.
Choice: We offer users choices regarding the use of their personal data, and honor their preferences for contacting them.
Security & Retention: We use technical, physical, and organizational safeguards to provide an appropriate level of security for the personal data in our control. We retain it as needed for its intended purposes.
Third Parties: We carefully choose vendors, service providers, and other third parties who act as Data Processors (defined below) or who assist us in providing services (more information provided below). Each third party is solely responsible for having their own compliant privacy policies and terms of service.

MDI Property Management provides a variety of products and services to its Customers.

Our Platform
In connection with the promotion of our products and services, MDI Property Management uses and operates the MDI Property Management website, provides content, uses social media pages, and other means of interacting with individuals about our products and services, such as emails, newsletters, phone calls, and marketing events. All such methods of promotion and sale of our products and services are designated as the “Platform.”

The operator of the Platform is:

MDI Property Management
Terms of Use
This Privacy Notice is incorporated into our Terms of Use for visitors of our Platform, which is available at

Further Definitions:
For the purpose of this Privacy Policy:

“Visitor” means an individual who visits the Platform, and who may be seeking information about the Services.
“Lead” means a visitor who has expressed interest in our products or services, for example by filling out a form online to request information, or interacts with us in any manner about our Service, for example in emails, phone calls or through in person interaction.
“Reviewer” means a visitor who has submitted an online review for the purpose of providing feedback to MDI Property Management on products and services provided.
“Customer” means an individual or business who has purchased products or services from MDI Property Management.
“User” or “you” or “your” means a visitor, lead or a customer.
“Data Subject” means a visitor, lead, reviewer, or customer.
“Data Controller” is an organization that collects and controls data from visitors, leads, reviewers and customers.
“Data Processor” is an organization that processes and stores data on behalf of the data controller.
MDI Property Management identifies as a Data Controller and also works with third party vendors who identify as Data Processors.

What information do we collect?
When accessing the website at, MDI Property Management will learn certain information about you during your visit. We collect a variety of information as needed to operate our business, to provide products and services to you, and for the legitimate interest of our business, including for marketing purposes, to the extent permitted by applicable law.

The legal basis for using your personal information includes:

Explicit, informed consent via our various online forms
Contractual relationship to fulfill your service contract
Legitimate interest
Use of “Cookies”:
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. To see our full Cookie Policy,

IP Address:
An IP address is a number used by your computer every time you connect to the internet. IP addresses are automatically collected by our web server as part of general demographic data known as “traffic data”.

When filling out a form or registering on our website, as appropriate, you may be asked to enter your:

Email Address
Mailing Address
Phone Number
or other relevant and applicable information.
When processing payments, if applicable, we DO NOT collect or store any payment details, specifically credit card numbers, on our website. Instead, MDI Property Management uses a third party vendor who acts as our data (payment) processor that observes current PCI and GDPR compliance and other standard security measures.
What do we use your information for?
We use your data in a variety of ways, including:

To personalize your experience on our platform; your information helps us to better respond to your individual needs
To process transactions and communicate about your orders; No payment information, such as credit card numbers, is stored on our website or servers
To deliver products or services; Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
To improve customer service; your information helps us to more effectively respond to your customer service requests and support needs
To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you
To administer a contest, promotion, survey or other site features; subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
To send periodic emails; We may send occasional company news, product or service updates, special offers and promotions, marketing emails, and related product or service information, etc.
To send periodic SMS texts; We only send SMS text messages to users who have explicitly given us permission to do so
To Process for other purposes for which we obtain your consent.
How long do we keep your data?
We retain different types of personally identifiable information for various periods of time, depending on the purposes for processing the information, our legitimate business purposes, as well as in accordance with legal requirements under the applicable law.

For example, we will need to keep the information about the payment transactions that you made for several years due to tax related requirements, for accounts settling, record keeping, archiving and legal issues.

We will also maintain your contact details to help us stay in contact with you.

You Have Choices Regarding Your Data
If you no longer wish to receive future periodic emails from us, you can unsubscribe at any time.

If you receive a marketing email from us, sent from an email marketing platform, it should have a clear unsubscribe link at the bottom of the email. You may also contact our office using the information below to be taken off our mailing list.

With respect to keeping your account information current, you may update, correct, or delete information that you provided to us by contacting us at any time using the contact information provided on this page.

Right to Request Data
You have a right to know what online data we have collected about you. If you would like to request this data, please contact MDI Property Management and we will respond within 30 days. We will use a verification process to validate your request based on your email address.

Right to Erase Your Data
You have the right to request that we erase any data that we have collected about you from our Platform. If you would like to request erasure of your data, please contact MDI Property Management and we will respond within 30 days. We will use a verification process to validate your request based on your email address.

CCPA Consumer Rights
If you are a resident of the state of California, your residency guarantees the following rights in regards to your personal data.

The right to know what data is being collected.
The right to delete your personal information that has been collected.
The right to opt out of selling your personal data to third parties.
The right to not be discriminated against for exercising your rights.
What categories of information do we collect?
We collect identifiers, commercial information, internet activity, geolocation data, employment information, and inferences about personal preferences and attributes drawn from profiling as outlined above in the Anonymous Log Data, Anonymous Traffic Data and Lead Data sections above.

What categories of “business purposes” is my information used for?
We use your information for the following categories, auditing, security, debugging, performing services, internal research and testing/improvement. As outlined below in “Do we disclose any information to outside parties?”

Your right to nondiscrimination.
MDI Property Management will not discriminate against you for exercising your CCPA rights. However we may not be able to provide goods or perform services without your personal information or other information related to your account.

How do I submit a request to exercise my CCPA rights?
Please contact us by emailing or calling 503.581.4554 and we will respond within 30 days.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

SSL Technology
We may offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology. Any payment information is submitted and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Despite its use of encryption, MDI Property Management cannot guarantee any method of transmission of information over the internet is 100% secure.

What happens in case of a data breach?
In the event of a data breach, our Data Protection Officer will implement our Data Breach Response Plan, which is available upon written request.

Do we disclose any information to outside parties?
We generally do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. One exception is for trusted third parties who assist us in operating our Platform or conducting our business (Data Processors), or assist us in providing services to you. Each third party is solely responsible for having their own compliant privacy policies and terms of service. One further exception may occur in the event that we dispose of or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If MDI Property Management or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

A list of third parties that have access to your data is available upon request. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we sell your information to outside parties?
MDI Property Management has not sold any personal information data in the last 12 months.

International Transfer of Data
MDI Property Management is a U.S. company and stores your information in the U.S. MDI Property Management may disclose or transfer your personal information to countries other than the country in which you live, for purposes described above. Whenever MDI Property Management transfers personal information originating from the EEA to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the EU Standard Contractual Clauses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Changes to our Privacy Policy
We reserve the right to change our privacy policy from time to time at our discretion. We will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy, requesting your data, or deleting your data, you may contact us using the information below.

MDI Property Management

Terms of Service

Revised Date: Thu, 08 Oct 2020 17:04:37 GMT
Unless otherwise stated, this policy is to be assumed to be effective and valid from January 1st, 2022 to December 31st, 2022.
Welcome to This website is owned and operated by MDI Property Management. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct
By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
Contains any type of unauthorized or unsolicited advertising;
Impersonates any person or entity, including any employees or representatives.
We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of MDI Property Management, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.
You agree to indemnify and hold harmless MDI Property Management and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.
Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. You may read our privacy policy in its entirety here

Limitation of Warranties
By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

the use of our Resources will meet your needs or requirements.
the use of our Resources will be uninterrupted, timely, secure or free from errors.
the information obtained by using our Resources will be accurate or reliable, and
any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
Furthermore, you understand and agree that:

any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
no information or advice, whether expressed, implied, oral or written, obtained by you from MDI Property Management or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. MDI Property Management will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

All content and materials available on, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of MDI Property Management, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by MDI Property Management

Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law
This website is controlled by MDI Property Management from our offices located in the USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of the USA, by accessing our website, you agree that the statutes and laws of the USA, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in the USA. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


Contact Information
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

MDI Property Management

Cookie Policy

Revised Date: Thu, 08 Oct 2020 17:04:37 GMT
Unless otherwise stated, this policy is to be assumed to be effective and valid from January 1st, 2022 to December 31st, 2022.
What Cookies We Use
This website uses cookies. We use cookies to personalize content, provide social media features, and mostly to analyse our traffic. We share information about the traffic on our website with our marketing and website partners who may combine it with information that you’ve provided to them, or that they’ve collected from your use of their services. You consent to receive our cookies if you continue to use this website.

Your Consent
By continuing to use this website, you agree to receive our cookies. These cookies will not be used maliciously and may be removed at any time. By closing the Consent Bar we need to set a cookie that lets us know you’ve closed it. If any of our policies get updated, you’ll need to reconsent to these policies, which means the Consent Bar at the bottom of this website may come back intermittently.

Useful Links
Here are some helpful links to read more about what cookies are and how they are used:

About Cookies
Disabling Cookies

If these links no longer work, please contact us at